Having been sold by another large food manufacturing company back in 2003, Allied Pinnacle needed to set up a system in which people could report and manage incidents with ease and efficiency. Using their existing system, notifications were not given to management when incidents arose. Similarly, a method was required for allowing anyone within the business to report hazards.
“Using our old system, we were never notified about incidents. This database [Rapid Incident Reporting] forces people to complete the investigations within a required timeframe and they get notified about incidents occurring as well, which has been great.”
As the business continued to steadily grow, Allied Pinnacle realised they required a streamlined and cost-effective way to induct and manage all personnel on site. Furthermore, it was important that all people entering the site were recorded and knew the critical site information, such as evacuation procedures. As paper methods were outdated, impractical, costly and time consuming, Allied Pinnacle needed an online workplace management system for storing all data at a central location.
“Originally, we looked at the cost of producing an induction booklet including printing, binding, distributing and signing off etc. Then we looked at it in comparison with Rapid Induct and saw there was a massive cost difference between the two. We chose to use your systems and have saved an astronomical amount of money as a result.”
Furthermore, as a food manufacturer, quality and food safety is of the utmost importance to Allied Pinnacle. As a result, they have been able to use this system to not only manage Workplace Health and Safety information and records, but also quality and food safety documentation.
“When we have any quality and food safety audits, the auditors usually say ‘show us any training records you’ve got’ and we are able to show them our system. They have been greatly impressed.”