ACS keeps a close watch on statistics within the company and has found that after implementation of Rapid Incident Reporting there has been an overall reduction in injuries and a reduced rate of incidents. The QHSE manager at ACS attributes this to the higher awareness of workplace incidents and injuries as the result of the use of Rapid Incident Reporting software throughout the department.
“Rapid Incident Reporting has enabled the notification and provision of incident details to be streamlined into one operation. It has also streamlined the production of performance information that is included in project tenders.”
Australian Camp Services has become dedicated to ensuring that incident data is analysed and communicated to staff and management throughout the company, thus aiding risk reduction and helping to keep more people safe on the job. Additionally, implementing Rapid Incident Reporting has enabled cost and time savings to be made by freeing up time and resources previously spent on writing out and filing incident reports, as well as a reduction in work related injury claims being submitted. The system has provided the added benefit of making the production of project tenders more streamlined as ACS is now able to instantly access important performance data. Those using the software have found it to be an easy system to use which requires minimal instruction for effective use in incident reporting and is simple to customise.
Looking to the future, ACS is exploring how Rapid Service Alert and Rapid Contractor Management can be implemented to further aid the company in their continual aim to expand their facilities management operations to provide cost effective solutions for managers.
“Having had experience with other web-based reporting products and by comparison, Rapid Incident Reporting has been an easy system to establish and maintain. The support team at Rapid have been exceptional in helping us to set up and maintain the system and customise elements of it to how we operate. Local support was one of the key deciders in using Rapid Global’s software.”