Prior to Rapid Audit, KZN Regional SHEQ Officer / National ISO Coordinator, Elize Koster, had to generate and conduct audits manually, a process that often proved frustrating and time-consuming. Today, she can use her iPad to create, schedule, and conduct health and safety audits. With real-time ease of use on a mobile device, reports and results are generated and can then be downloaded as a PDF, filed where necessary, or sent on to whoever requires them.
“The safety officers and I could not have asked for a better system and I’m so glad that we decided on Rapid Global. They have been a jewel to deal with!”
– Elize Koster
The EIE Group found it easier than expected to utilise Rapid Global Africa’s software solutions. With the help of Raymond Moussa (Rapid Global’s new business development executive) driving the implementation, those further down the management chain were also able to use the software after a short 30-45-minute training session. A user-friendly interface has meant increased use on a daily and weekly basis for many employees as well, making the Rapid Global software an important business tool for everyone at the EIE Group.
Where continuous service is concerned, Rapid Global has delivered time and time again. From the initial presentation to the three-month proof of concept, and up until today, the EIE Group management team remains impressed. Any queries and issues have been resolved promptly and efficiently.
Completed implementation is not the end of service efforts by Rapid Global. The team have been actively engaged with the EIE Group to see how Rapid Global solutions can continue to improve processes. Through these engagements, the EIE Group is looking at expanding their Rapid solutions to be encompassed in more areas of the business.