Major event risk control was the key objective for RASV who were seeking a system to assist in the administration of their major event, The Royal Melbourne Show as well as other events held at their venue at which the RASV is not the principle contractor.
The annual Royal Melbourne Show required a solution to assist in the compliance management of contractors, showground entertainment operators and volunteers. The challenge was to ensure 3 areas were addressed, induction (ensuring training was completed prior to work on site), contractor management and incident reporting/management. The existing security incident reporting process was paper based with limited reporting functionality and no ability to track or alert personnel regarding incident investigation closeouts.
Stakeholders are varied with workers such as high risk riggers working alongside retailer exhibitors. A compliance management system which could cater for all stakeholders with their varied requirements was a necessity.
“An audit of the old systems showed we were potentially enabling a hazard on site not addressing one.”
James Laity, HSE Manager, Royal Agricultural Society of Victoria.
The informal legacy systems in place posed a risk with a print out of previous days incidents showing three incidents of injury over three days that had not been addressed, investigated or closed out. Without a systematic follow through there was a lack of a compliance and audit trail that placed the organisation at risk.