How to add an administrator for my company

If you have access to your contractor portal, you can update the administrator by following these simple steps below.

Step 1: Log in to your MyRapid account

Step 2: Click on ‘Rapid Contractor’ and the tile associated with the contractor portal you want to update the administrator for

Step 3: Click on the ‘Company Details’ tab where you can update the Contact Name and Contact Email Address fields.

Note: The Compliance Email can be different and will receive email notifications when the compliance status of your company changes.

Company and Administrator details - Contractor Support

If this person no longer works for the company and you don’t have access to the contractor portal, the new contact must send us an email and CC the previous contact person’s email address.

Please email support@rapidglobal.com with the following details:

  • Clear outline of changes required
  • Your ABN and/or company name
  • Current company contact name and email address
  • New company contact name and email address
  • The name(s) of the Rapid Global clients you are registered with that you’d like us to process the change for

Once we have these details, we will update the company details in the system.

The new contact will receive a MyRapid email either indicating activity on your existing MyRapid account or inviting you to create a MyRapid account.