Deactivating workers

When someone leaves your contractor company, you may want to deactivate them in the system. To do so, follow these steps:

Step 1. Go to my.rapidglobal.com and enter your MyRapid email address and password previously created.

Step 2. If you have forgotten your password, select ‘Forgot password?’ – Need help resetting your password? Click here.

Step 3. Once you have logged on, select ‘Contracting Company Administrator/Rapid B2B’ to access your client portals.

Step 4. Click on the relevant Client Company’s tile from the top of your dashboard under ‘My Client Portals’.
Please note: If you cannot see the company listed you may have logged in with the wrong email/mobile. You need to log in with the alternate email/mobile you previously used to register your account.

Step 5. In the new tab, select ‘Inductee’ and then ‘Inductee Records’ from the left-hand side menu.

Step 6. Find the inductee’s name by searching at the top right, or navigating via the appropriate status.

Step 7. Select ‘Deactivate’, then click ‘Yes’.

Please Note: Deactivated inductees can be reactivated at a later stage should they begin working for you again. Navigate to the deactivated inductees tab to locate your worker.