How to resend an Induction Key

Step 1. Go to my.rapidglobal.com and enter your MyRapid email address and password previously created.

Step 2. If you have forgotten your password, select ‘Forgot password?’ – Need help resetting your password? Click here.

Step 3. Once you have logged on, select ‘Contracting Company Administrator/Rapid B2B’ to access your client portals.

Step 4. Click on the relevant Client Company’s tile from the top of your dashboard under ‘My Client Portals’.
Please note: If you cannot see the company listed you may have logged in with the wrong email/mobile. You need to log in with the alternate email/mobile you previously used to register your account.

Step 5. In the new tab, select ‘Inductee’ and then ‘Inductee Records’ from the left-hand side menu.

Step 6. Find the inductee’s name by searching at the top right, or navigating via the appropriate status.

Step 7. Click on the inductee’s name to reveal their trainee details, then click on ‘Email login Info’. This will generate an email with their Induction Key, and any outstanding courses/documents the trainee is required to complete.