With the implementation of Rapid Induct and Rapid Contractor Management, contractors now complete their entire registration process and all inductions online. When the contractor first registers with Vicinity, they upload all their required insurance documents, which are then reviewed online by Rapid Global and verified if satisfactory. If they have the correct documentation then they are made compliant and can issue passwords to their own staff or contractors, who then receive the passwords via email and compete their inductions online. The inductions include questions for them to answer to achieve a pass mark for the course. Once the induction has been successfully completed, Rapid Global mails out an ID card to the inductee. They then use this ID card to enter a site using Rapid Access Systems, which has also been implemented at Vicinity.
“The overall feedback is that Rapid is easy to use and a great time saver.”
– Glenn Ford, Shopping Centre Safety Manager at Vicinity Centres
There are currently 112 terminals spread out across the Vicinity’s sites and counting. On average, each site has 2 terminals, which are usually located in the Security Office and the reception area. Contractors use the swipe-card reader at the terminal to sign in, while visitors and tenant contractors get wearable labels printed. These labels provide greater security with a visual identification mark so Vicinity know which tenant contractors or visitors have correctly signed into site and completed the necessary induction. Furthermore, there are a number of sites where Vicinity currently use 4G mobile internet dongles, which enhance the efficiency of the terminals and limit their down time. Glenn Ford, the Shopping Centre Safety Manager at Vicinity Centres, said that implementing Rapid Access Systems at Vicinity has resulted in ‘substantial time and cost savings and greater oversight of contractors’.