Having Rapid Contractor Management means that all company and individual documents can be stored in a centralised online location in the Rapid system which anyone with permission at Wilmar can access with ease. Since implementation, the amount of documents stored has reached over 16,500, with this number continually growing. This means that it is now much easier for their planners and schedulers, who are able to see even before they have issued work to a contractor whether they actually have all of the necessary documents and licences required by Wilmar.
“When we are onboarding new contractors to come onto site we need to make sure they have the specific items before we can even look at creating work for them. It’s no good hiring a small company that can’t provide us with the levels of risk control that we require.”
The induction process has also been simplified through the implementation of Rapid Induct. Wilmar was able to create contractor general inductions, site specific inductions and others related to specific risks or work types. These inductions are then assigned electronically to the appropriate personnel, making the process of inducting people much more efficient than face-to-face inductions.
“We are in business for the long haul, we’re not here for a short time, so we need to move with changing trends, and Rapid has been a big/key part of that. Those who aren’t embracing need to embrace it and move along with that. It is part of our business culture.”