Award-winning workplace health and safety software provider

“The beauty of Rapid systems is that if there is an incident on site and something happens we can go straight to the insurance company and give them the contractor’s insurance policy. We don’t have to go back to the contractor and potentially find out their document has lapsed and that we are going to be held liable for the problem”

“With our old methods, if an incident had occurred we could have had 3 days until we end up in court over something serious. We now have an auditable formal system where we might take only one hour to report the incident, investigate and apply corrective actions and all stakeholders go home happy.” 

“The Rapid Global reporting within the Rapid Incident and Rapid Induct Systems is used during Senior Management Review meetings to assist the executive team to identify, assess, evaluate and set goals to achieve on-going improvement and promote a positive safety culture.” 

“One of the strong aspects of Rapid Incident Reporting software was that we were able to use our existing methodology, forms and risk tables by having existing data imported. This gave us an immediate reporting functionality, allowing us to analyse three years of back data as soon as the software was switched on.” 

“Using our old system, we were never notified about incidents. This database [Rapid Incident Reporting] forces people to complete the investigations within a required timeframe and they get notified about incidents occurring as well, which has been great.” 

“Knowing who is on site and when they arrived is a big benefit for the business especially in managing emergency evacuations.” 

“The process for contractors going on site is now automated; we don’t have to have somebody sitting at a desk to give them a key. Through the KeyWatcher, we control the keys for maintenance contractors. If they don’t have access to that area they don’t get in! It gives us peace of mind.” 

“We had previous instances where visitors were left waiting without the employee being notified and we also couldn’t keep a thorough record of who was onsite at one time, which is a requirement in case of an emergency within the building.” 

“We are in business for the long haul, we’re not here for a short time, so we need to move with changing trends, and Rapid has been a big/key part of that. Those who aren’t embracing need to embrace it and move along with that. It is part of our business culture.” 

“With the introduction of Rapid Contractor Management, it has become so much easier as the contracting companies are responsible for ensuring that their staff are compliant prior to entering our sites.” 

“The system is self-sufficient and there have been lots of time savings as it puts the responsibility back on the contractor’s business. Having the contractor completely online makes it a very simple process.”

“When we are onboarding new contractors to come onto site we need to make sure they have the specific items before we can even look at creating work for them. It’s no good hiring a small company that can’t provide us with the levels of risk control that we require.” 

“With one click we can see which contractors are inducted and compliant. Another advantage is that you’re approving the company before the person can get inducted. You don’t get inducted or get on site unless your company has been approved.” 

“We now have a standard process for ensuring all our domestic suppliers are safe and legal via the customised portal. We are able to instantly identify if and when drivers are inducted and our training sign-off document ensures we can be confident about the level of training those drivers have received.” 

“It gives us the ability to do it quickly and easily online – our cleaners can do it from anywhere as long as they have internet. I can gather monthly reports as well as specific reports and am always alerted once something is expiring.” 

“Before we implemented this system we were undertaking a 2-3 hour corporate induction every day in our head office. Now it has saved myself or the person who was delivering the course 10-15 hours a week on just corporate inductions, let alone the site inductions as well!” 

“Rapid Global provides a solid foundation for reducing risk associated with contractor management which is very important, especially for facilities managers… we will not send a contractor to site if they are not compliant on Rapid Induct with us.” 

“It saves a copious amount of time for the Site Manager. We can sort out issues before the contractor gets to site, therefore saving time when they arrive. The Site Manager is then only responsible for highlighting site-specific hazards and exclusion zones.”