Rapid Global is led by a highly experienced team of professionals.
Between us we provide you with expertise in business systems and software design as well as product implementation, HSE knowledge and application to ensure your partnership with us is the most successful experience possible.
Tim Johnson
Managing Director
Tim started his career as an Industrial Chemist, forging a career in capital intensive manufacturing industries. His various roles throughout his career have included Production Manager, Manufacturing Manager, Operations Manager, General Manager & Group General Manager and prior to this role he spent time establishing a $500 million Greenfield manufacturing facility and growing the business to a 50% market share. With extensive travel overseas and his executive experience, he offers genuine understanding to the challenges facing businesses today.
Vince Pascale
General Manager and Head of Technology
Vince started his career in a manufacturing environment. His various roles throughout his career have included Tradesman, Shift Manager, Quality Manager, Sales and Quality Engineer, Operations Manager and General Manager. Experienced in a variety of managerial roles responsible for the production and quality of both labour intensive and automated manufacturing environments, Vince has excellent problem solving skills and a strong understanding of the challenges facing businesses today. His skills, having been built up over the years, have proven to be vital when influencing the business, understanding the customer’s needs and introducing long lasting solutions.
Paula Johnson
Director
Rapid Global’s longest serving employee, Paula has been with the business from the first day the doors opened. Having amassed a vast amount of knowledge and experience, Paula is able to find solutions quickly and easily. Passionate, skilled in all areas of the business and with a keen eye for software design, Paula boasts over 10 years of experience of applying Rapid Global software solutions to clients across all industries.
Nia Georgiou
Client Services Manager
With a long and successful career in team building and communications management, Nia brings an understanding of leadership that makes her hard work seem effortless to the casual eye. Her experience leading large client service centres and training programs ensures the Rapid Global client services team delivers outstanding service to its clients and their contractors. Her adherence to policies and procedures and excellent leadership was rewarded in 2010 with Rapid Global winning the Australian Business Award for Service Excellence.
Mike Duffield
Sales Director
Passionate and hardworking, Michael’s experience in the corporate business to business sales environment is second to none. He understands the need to application of cultivating relationships and very rarely loses a contact. His track record is very impressive and he willingly engages and encourages the team to lofty heights. Mike’s experience and ability to deliver customised client solutions has been outstanding and he is a valuable resource to the business.
Neil Ditton
Business Development Manager
When it comes to helping businesses to find the product to fit their needs, Neil is the person to call on. Neil has amassed a working knowledge of training and is able to assist clients from any industry to find a software system in the Rapid Global product range to suit their requirements.
Alan Fidler
SE Australia Sales Manager
With qualifications in Occupational Health and Safety and a real passion for building relationships, Alan’s key focus is to help organisations to work more efficiently using technology that not only fits their needs but also suits their way of doing business.
Having worked in IT business solutions and OHS software solutions for most of his working life, Alan is more than capable of understanding his client’s needs and matching the right solution to your business. Alan is passionate about building long term business relationships and his “never say die” attitude has been a major reason for his success over his 27 years of sales management.
Working with Alan you will be guaranteed strong customer service as he believes in treating his clients the way that he wants to be treated.
Nadia Pelliccia
Project Team Leader
One way Rapid Global stands out as a technology company is our strong focus on successful project management. When a client purchases our software, a team of dedicated project co-ordinators is ready to ensure the implementation of the project is both successful and delivered on time.
Nadia leads our talented team of project co-ordinators and is responsible for their training and ensuring successful project outcomes. Having joined Rapid Global as a Customer Contact trainee, Nadia has quickly worked her way up to become 2IC to our Client Services Manager and is currently completing qualifications in Leadership and Management. Passionate about her job, Nadia delights in cultivating a motivated and passionate team and is always keen to ensure our clients enjoy every step of the implementation process with their assigned Project Co-ordinator.
Ron Linn
Business Improvement Manager
Ron’s role within Rapid Global is that one that sees him working in direct partnership with some of our largest clients as they implement our products into their vast operations. Many times these projects involve immense changes to the client’s business and also require significant configuration of our product and/or integration with third party systems. Working hand in hand with the client, Ron applies sound change management processes to assist the client to drive transitions and to ensure the project meets its intended outcome. Often acting as the communication channel between the client and our technology team, Ron uses his background in Work Health and Safety and his Project Management qualifications to successfully deliver large and complex projects such as the Rapid Contractor Management and Rapid Visitor Access projects for AMP Capital and Mirvac.
Paul Rapuano
Interface & Specialised Education Manager
As our resident Interface & Specialised Education Manager, there are not too many people within the business that can outsmart Paul when it comes to product knowledge. Paul is passionate about quality and has a key role as a subject matter expert within the business. Working across all industries and with a large range of highly configurable products, Paul’s role as our resident product expert is vital. Paul graduated with a Bachelor of Management and utilises his skills to think outside the box, to problem solve and find create solutions for clients. His ability to identify market trends often leads to product enhancements that benefit our client community and drive innovation.
Annetta Koutsouridis
Sales and Marketing Assistant
A graduate of Adelaide University, with a Bachelor of Media, Annetta is one of those rare people who manages to combine creativity with natural organisational skills. Starting out her career at Rapid Global by working in Client Services, Annetta is now an important member of the Sales and Marketing team. Annetta works directly with the sales team to assist with customer product enquiries, product demonstrations and tender submissions as well as product marketing. With a love for travel and meeting new people, Annetta has a natural rapport with clients and a deep understanding of our product range.
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