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RAPID GLOBAL 3RD PARTY PROVIDERS

SupplierType of DataPurposeData Storage Location
Amazon Web ServicesAll data accepted by our platform is stored on Amazon Web ServicesProviding products and services to our clientsAustralia
TwilioSMS/Text to speech content and phone numbersSMS & voice communicationUSA
SendgridEmail content (for a maximum of 1 week). Email metadata – E.g. From, to, subjectEmail communicationUSA
SMS GlobalSMS content and phone numbersSMS communicationAustralia
Zoho CorporationClient/Prospect sales details, and client technical support ticketsCustomer relations management platformAustralia
NirovisionPersonal information including name, email address, telephone number and biometric dataProviding products and services to our clientsAustralia
New RelicNo personal data processedPerformance monitoring solutionUSA
MouseFlowNo personal data processedUsage tracking for application improvementsUSA
GoogleNo personal data processedAnalytics data, CaptchaUSA
eWayNo personal data is supplied by Rapid GlobalPayment processingAustralia
XeroPersonal information including name, email address and telephone numberAccounts processingUSA