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RAPID GLOBAL 3RD PARTY PROVIDERS

SupplierType of DataPurposeData Storage Location
Amazon Web ServicesAll data accepted by our platform is stored on Amazon Web ServicesProviding products and services to our clientsAustralia
TwilioSMS/Text to speech content and phone numbersSMS & voice communicationUSA
SendgridEmail content (for a maximum of 1 week). Email metadata – E.g. From, to, subjectEmail communicationUSA
SMS GlobalSMS content and phone numbersSMS communicationAustralia
SMS MatrixSMS/Text to speech content and phone numbersSMS & voice communicationUSA
Zoho CorporationClient details and website sales form submissionsCustomer relations management platformAustralia
SnapformsPersonal information including name, email address, and telephone numberEmail & voice communicationAustralia
New RelicNo personal data processedPerformance monitoring solutionUSA
MouseFlowNo personal data processedUsage tracking for application improvementsUSA
GoogleNo personal data processedAnalytics data, CaptchaUSA
eWayNo personal data is supplied by Rapid GlobalPayment ProcessorAustralia