Need help to update your Insurance Documents?

Here are some instructions to help you upload your insurance documents in no time! Simply follow the instructions below.

  1. Log in to MyRapid.
  2. Enter your email/mobile and your MyRapid password you previously created
  3. If you have forgotten your password, select ‘Forgot Password?’ Need help logging in? Click here
  4. Now that you are logged into your MyRapid Portal, click Rapid Contractor from the left-hand menu
  5. Click on the company logo that requires you to update your documents
    Note* if you cannot see the company listed you may have logged in with the wrong email/mobile. You need to log in with the email/mobile you used to register your account.
  6. Click on ‘Insurance Documents’
  7. Click ‘Update’

For Public Liability insurance:

  • Enter the amount (e.g. enter the number ‘20’ if you have $20 million)
  • Select the Expiry Date using the calendar icon
  • Click ‘Choose File’ and browse for the document on your computer/device and then click ‘Upload’

For Workers Compensation:

  • Select the State (e.g. NSW)
  • Select the Expiry Date using the calendar icon
  • Click ‘Choose File’ and browse for the document on your computer/device and then click ‘Upload’

Your insurance documents will be sent to your administrator for verification. If you need them verified urgently you can get in touch with your site contact.

Watch the video below for more details.

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