What is the incident reporting process?

Report New Incident

• Incident Report form completed by clicking the Report New Incident Button
• All the people on the distribution list receive an email advising of the incident

Assign Investigator

• Edit the Investigation team list with the relevant people
• Investigators will receive an email

Investigate

• Investigate Incident
• Determine Root causes and create Corrective Actions

Investigation Approved

• Investigation is reviewed and approved by an administrator.
• People who have been assigned Corrective Actions receive an email

Complete Corrective Actions

• Corrective actions are completed and progress/close notes are added

Close Incident

• Once all corrective actions have been completed the incident can be closed
• If you re-open an investigation you can add more information and add more corrective actions
• If you Close the investigation it cannot be changed in the future