What is the incident reporting process?
Report New Incident
- Incident Report form completed by clicking the Report New Incident Button
- All the people on the distribution list receive an email advising of the incident
- Edit the Investigation team list with the relevant people
- Investigators will receive an email
- Investigate Incident
- Determine Root causes and create Corrective Actions
- Investigation is reviewed and approved by an administrator.
- People who have been assigned Corrective Actions receive an email
Complete Corrective Actions
- Corrective actions are completed and progress/close notes are added
- Once all corrective actions have been completed the incident can be closed
- If you re-open an investigation you can add more information and add more corrective actions
- If you Close the investigation it cannot be changed in the future