I have added an Induction Key to the wrong MyRapid account

If you have an induction key that has been added to the incorrect account, there are some steps you can take to access your induction under the correct details.

Step 1: Email support@rapidglobal.com with the email used to link your induction key, state the induction key and the intended name for the key.

If your induction key is linked to a mobile number, email support@rapidglobal.com stating the mobile number used and the induction key.

We are only able to remove an induction key that has not been used so that it can be added to the correct account.