Verification code not being received

Please try the following solutions:

  • Ensure you are correctly entering your email address or mobile number (any typo will mean you don’t get the code)
  • Check your junk or spam account within your email inbox
  • Try pressing the ‘re-send code’ button
  • Speak to your technology team about whether there is a firewall set up against emails coming from a ‘no reply’ address. If there is, then request that they unblock emails from [email protected]